Our Team

  • Dawn Wages-Ross

    Dawn Wages-Ross - HR & Operations Director

    Dawn is a cornerstone of our team, now stepping confidently into the role of HR & Operations Director. Her unwavering dedication, organizational prowess, and passion for supporting our people make her the ideal leader for our evolving team. Dawn continues to oversee our accounting operations with precision, ensuring financial processes remain seamless and vendors are paid promptly. Her commitment to both people and financial integrity keeps our company running smoothly, helping every project and every person succeed.

    info@novafireice.com

  • Shawna Thompson

    Shawna Thompson - Operations & Project Management

    Shawna is the backbone of our daily operations, ensuring efficiency, organization, and seamless coordination across all aspects of our business. As our Operations Manager, she oversees project workflows, optimizes internal processes, and provides the structure necessary to keep our team running at peak performance. Her keen attention to detail, proactive communication, and problem-solving skills help drive productivity while maintaining the high standards our clients expect. With her leadership, NOVA Fire & Ice continues to operate smoothly and successfully, delivering exceptional results on every project.

    sthompson@novafireice.com
    Ph: 540-827-7062

  • Angie Ugaz

    Angie Ugaz - Accounting & Operations Support

    We’re excited to welcome Angie as our Accountant and Administrative All-Star. With a strong background in construction and a talent for staying organized, she handles everything from purchase orders and invoices to vendor emails and statements. Her attention to detail and dedication ensure our financial processes run smoothly, so every project gets the support it needs. We’re proud to have her on board to help keep our operations and our people moving forward.

    accounting@novafireice.com
    Ph: 571-609-7054

  • Fany Armendaris

    Fany Armendaris - Estimator/Sales & Bid Coordinator

    Fany brings over a decade of experience in project coordination, estimating support, and contractor relations to her role at NOVA Fire & Ice. With a proven track record of working with general contractors and managing complex administrative and logistical tasks, she is highly skilled at keeping projects organized and on track. Her industry knowledge, attention to detail, and passion for excellence make her a natural fit for our team and family. In her role as bid coordinator and part of our estimator/sales team, Fany is poised to make an immediate impact and help drive our continued success.

    farmendaris@novafireice.com
    Ph: 240-463-1699

  • Cody Smith

    Cody Smith - Head Foreman

    Beloved by anyone he comes into contact with, Cody has shown unwavering commitment and a strong desire to elevate NOVA Fire & Ice to new heights. With over 10 years of classroom training, field experience, and a hands-on approach, Cody stands out from the competition. He consistently leaves a positive mark on every GC's team he collaborates with. Cody is poised to transition into our Superintendent role in the near future, further solidifying his impact and dedication to our company's success.

    csmith@novafireice.com
    Ph: 540-351-7769

  • Erik Prime

    Erik Prime - Chief Estimator

    With a career spanning purchasing and sales since 2004, Erik Prime brings a wealth of industry knowledge and expertise to our team. His experience includes almost four years as a sales manager, where he honed his skills in client relations and customer service. Erik is an invaluable asset to our company, consistently delivering exceptional results. Outside of work, Erik enjoys the outdoors, sports, and spending quality time with his family, reflecting his dedication to both his professional and personal life.

    eprime@novafireice.com
    Ph: 703-962-0194

  • Chris McDowell

    Chris McDowell - Sr. Project Manager

    Chris McDowell is another invaluable part of our team, bringing over 10 years of project management experience in the industry. His real estate license adds an extra layer of expertise, allowing him to build successful relationships with ease. Chris's tenacity ensures that projects are completed on schedule, and his communicative nature means he responds promptly to inquiries. As a level-headed father, Chris brings his funny, witty, and loving personality to the business side, making him a cherished member of our team and a joy to work with.

    cmcdowell@novafireice.com
    Ph: 540-680-9119

  • Dustin Hart

    Dustin Hart - Foreman

    Dustin is a young and eager foreman, determined to leave his mark on the industry. His exceptional attention to detail sets him apart from others. As a foreman who works with his tools alongside his team, Dustin exemplifies the high standards we maintain at NOVA Fire & Ice. Outside of work, he is a proud father who cherishes spending time with his kids. Dustin’s dedication and hands-on approach make him an indispensable part of our team, continually contributing to our success.

    dhart@novafireice.com
    Ph: 540-359-1629

  • Danny Cave

    Danny Cave - Foreman

    Danny brings unparalleled expertise and leadership with over 35 years in mechanical HVAC and sheet metal trades, coupled with his deep-rooted background in auto mechanics. His ability to tackle the most complex projects with precision and efficiency sets him apart as a true master of his craft. Danny’s technical knowledge is only matched by his commitment to excellence, ensuring every project exceeds expectations. His mentorship and dedication to our team inspire those around him, making him a driving force behind our continued success.

    dcave@novafireice.com
    Ph: 540-395-1819

  • Reginald Downey

    Reginald Downey - Service/Pipe Fitting Superintendent

    Reggie Downey joins NOVA Fire & Ice as our Service Superintendent, bringing a strong field background, leadership mindset, and a commitment to getting the job done right the first time. Reggie leads from the front, setting the standard for accountability, communication, and quality across our service division. His ability to problem solve in the field, support his team, and represent NFI with professionalism makes him a key piece of our continued growth. Reggie embodies our “We Care” mentality and is dedicated to delivering reliable service our clients can count on.

    rdowney@novafireice.com
    Ph: 540-226-1222

  • Jose Gomez

    Jose Gomez - Foreman

    Jose is a seasoned HVAC foreman with many years of field experience under his belt. As a bilingual leader, he brings an invaluable layer of communication and efficiency to our team, especially on job sites with diverse crews and clients. Jose’s background as both a lead man and foreman allows him to manage fast-paced projects with confidence and precision. His deep mechanical knowledge and calm, can-do demeanor make him a major asset to NOVA Fire & Ice as we continue to grow. Jose is all about getting the job done right and making sure the entire team is on the same page while doing it.

    jgomez@novafireice.com
    Ph: 540-310-8076

  • Darrell Tate

    Darrell Tate - Service/Pipe Fitting Foreman

    Darrell Tate is our newest Service Foreman, bringing a high level of technical expertise and professionalism to our team. Holding multiple Master Mechanical licenses across various jurisdictions along with his EPA certification, Darrell has the knowledge and experience to handle complex service work with confidence and precision. He takes pride in doing things the right way, leading by example in the field, and ensuring every system he touches is operating at peak performance. Darrell is a dependable leader our clients and team can trust, and a valuable addition to the continued growth of our service division.

    dtate@novafireice.com
    Ph: 571-657-2791

  • Hayden Brown

    Hayden Brown (Pictured Left) - Lead Mechanic

    Hayden is more than a skilled lead mechanic, he’s a cornerstone of our crew. He works seamlessly alongside the foreman, often stepping up to assist in ways that go beyond his title. From deliveries to material pickups, he takes on every task with unwavering dedication. Hayden’s initiative, reliability, and drive mark him as a rising leader, he’s well on his way to becoming a foreman himself. A truly indispensable asset to our team.

    hbrown@novafireice.com

  • Nathan Ryan

    Nathan Ryan - Lead Mechanic

    Nathan began his journey with us in a piping role before transitioning to the ductwork side, where he quickly found his stride. Now serving as a lead mechanic for Danny, he stands out for his eagerness to learn, adaptability, and strong work ethic. With his skillset growing rapidly, Nathan is on a fast track to step into a foreman role when Danny retires in the near future. His drive and commitment make him an invaluable member of the NOVA Fire & Ice team.

    nryan@novafireice.com

  • Jason Saravia

    Jason Saravia - Lead Mechanic

    Jason joins NOVA Fire & Ice as a young lead mechanic with a solid foundation and a couple of years of experience already under his belt. Working under Jose’s guidance, he continues to learn, refine his skills, and grow as a leader in the field. With his ambition, talent, and drive, there’s no doubt Jason will soon be running his own projects as one of our foremen.

  • Chris Billingsley

    Chris Billingsley - Mechanic

    Chris is a dedicated mechanic who has made his growth and development a top priority. He’s focused on learning, maturing, and applying the knowledge he’s built over the years. Always eager to take on new challenges, Chris supports his foreman and teammates wherever needed and has his sights set on becoming a foreman in the future. With determination, a strong work ethic, and guidance from his peers, Chris is building the foundation for a long and successful career at NOVA Fire & Ice.

  • Ben Hart

    Ben Hart - Mechanic

    Ben brings experience, reliability, and a steady presence to every project. Working alongside his son, one of our foreman, he provides consistent support and contributes to the smooth execution of jobs. Ben continues to grow his skills and adapt to new challenges. We value his contributions and are proud to have him as part of the NOVA Fire & Ice team.

  • Ramiro Diaz

    Ramiro Diaz (Pictured Right) - Mechanic

    Working alongside Cody and Hayden, Ramiro is surrounded by strong mentors who are helping him sharpen his skills and grow in the trade. As a junior mechanic, he’s steadily building the experience and knowledge needed to move into a lead mechanic role. Ramiro’s commitment to learning, reliability on the job, and team-first attitude are helping him establish himself as a valuable and dependable part of the NOVA Fire & Ice crew.

  • Nathan Crown

    Nathan Crown - Service Apprentice

    Nathan joined NOVA Fire & Ice with little industry experience but has quickly proven himself through his eagerness to learn and ability to grasp new skills. Splitting his time between ductwork and piping, he’s developing a well-rounded understanding of the trade and becoming a valuable asset across multiple disciplines. Currently working alongside Brandan, Nathan is focused on mastering the mechanical piping and service side of the business, positioning himself for a bright future with our team.

  • James Randolph

    James Randolph - Mechanic

    James brings over 9 years of hands on experience in HVAC and sheet metal installation, with a strong background in ductwork fabrication, blueprint reading, and field install. Known for his reliability, work ethic, and attention to detail, he takes pride in delivering quality work and supporting the team on every project. His experience in both fabrication and installation helps ensure our projects run smoothly and meet the high standards our clients expect. We’re proud to have James on the NOVA Fire & Ice team as we continue building a culture focused on craftsmanship, teamwork, and doing the job right.

  • Evan Shauss

    Evan Schauss - Service Apprentice

    Evan joins NOVA Fire & Ice with hands on experience in commercial appliance repair and a growing background in refrigeration and mechanical service. He brings strong troubleshooting skills, a solid mechanical foundation, and a great work ethic to the team. Working alongside Brandan and Nathan, Evan is focused on expanding his knowledge of mechanical piping, refrigeration systems, and commercial HVAC service and installation. His motivation to learn, attention to detail, and positive attitude make him a strong addition to our service division and a great investment in the future of our team.

  • Rylan Downey

    Rylan Downey - Service/Pipe Fitting

    Rylan Downey is a Service Journeyman here at NOVA Fire & Ice bringing solid field experience and a strong understanding of the trade. He has developed his skills through hands-on work and continues to build on that foundation every day in the field. Rylan takes pride in his work, shows up ready to perform, and contributes to the team with a steady, reliable presence. As he continues to grow within our service division, Rylan represents the kind of consistency and work ethic that drives our success at NOVA Fire & Ice.

  • Riley Shoemaker

    Riley Shoemaker - Helper

    Riley joined NOVA Fire & Ice eager to learn and ready to put in the work. Coming to us green, Riley brings a strong attitude, a willingness to listen, and the drive to grow within the trade. He is currently starting out as a duct helper, focused on learning the fundamentals and supporting the field team wherever needed. At NOVA Fire & Ice, growth is earned through effort, consistency, and accountability, and Riley’s future here will be shaped by how well and how quickly he develops those skills. We’re confident he’ll be a solid addition to the team and a good fit for what we’re building.

  • Kamau Tolliver

    Kamau Tolliver - Service/Pipe Fitting

    Kamau Tolliver is a Service Journeyman at NOVA Fire & Ice known for his hands-on approach and ability to step into the field and handle the work in front of him. He brings practical experience, a strong mechanical mindset, and the ability to troubleshoot and resolve issues efficiently. Kamau stays focused, works with purpose, and plays an important role in keeping projects and service calls moving forward. His consistency and willingness to take on challenges make him a solid contributor to our service team.

  • Eric Ross

    Eric Ross - Owner/President

    With over 18 years of experience in the industry, Eric has grown from an installer to a foreman, estimator, project manager, VP, and now the proud owner of our company. His journey reflects a deep commitment to excellence and a passion for helping others. Known for his prompt and caring response to client needs, Eric is dedicated to ensuring every project meets the highest standards. Outside of work, he is a devoted family man who values the importance of community and integrity in both his personal and professional life.

    eross@novafireice.com
    Ph: 540-287-6819